Loyalty is a Lifestyle

What does loyalty mean in a company… and why people are not acting loyally?

I am sure you have heard or even said that I am loyal to my company and also heard the company must be loyal to me. On one side, I tend to agree with these statements on the other I disagree.

Being loyal to a company is to with your own personal values. You as an individual must live your life with certain standards,  some people have higher some lower some different. However, I have noticed in some cases that these standards do tend to change when you behave in a company.  We do not respect other people, we do not respect the assets and possessions of the company, we do not respect the money of the company…. But we should. A company is no different than a group of people getting together for a cause. In your mind it has to be the same when you get together with a group of friends and help someone on a project, moving houses or sort out a shed or something bigger. The company is a group of people working towards a goal. OK, there are structures and processes but think for a moment. When you go out with more than 3 people, someone must take the lead and set some rules up… correct?

So being loyal, must come from you as an individual and make sure you do the best every day…. Will come back to the “why” in a minute.

The loyalty of a company, there is no such thing. People often say the company should take care of this, the company should provide that… Yep, what is the phone number of the company so I can speak to him or her, I sometimes ask. Same true for functions, Engineering, Manufacturing…. They do not have email addresses and phone numbers either. People do. So loyalty to a company is a loyalty of an individual in a position to you as another human being.

Once you start to talk names, the conversation starts to become more real, more powerful and productive, often times painful initially. But definitely more rewarding.

So…. Why should we be loyal? Simply for happiness. All of us are in search for that. If you feel good in your job, you enjoy what you do, you live your life in a company to the values you follow with your family or friends… You will be happy. Not for me, not for the “company” but for you. It is your choice how you want to feel every day, miserable or happy…. I choose happiness!

Enjoy the ride and deliver the benefits!

G

Loyalty

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How to Outsource Any Problem Solving – FMEA de-mystified

People were trained in school to wait for the answer from parents and teachers at home and at school. So when at work, you often meet the attitude of “You are the boss, you tell me what to do!”. Than they complain about what you say. Those 10+ years of schooling and childhood habits are hard to kill.

Is there a solution…. Yes grow you patience nerves stronger, and call for help. There are a couple of tools that will help you with, but today I want to share a tool for the braves. Even in sophisticated improvement cultures it is usually the privilege of Engineering of some sort to use such tools, but I am a strong believer of that everyone can be a master of this.

The tool is FMEA…. Failure Mode and Effect Analysis. The basic principle is to ask 4 questions, and use a scoring system to rank the importance what comes out.

Questions:

  1. What can go wrong or how the thing can go wrong?
  2. When it goes wrong how severe is the impact to the thing or process?
  3. How often does/can it go wrong?
  4. How easy is it to find that before it goes wrong?

The firs question is a simple brainstorming, so for example if it is a machine, that you list out what can break in it.

Than you use the later 3 and score them on a 1..10 scale (agree on criteria before) and multiply the 3 numbers you get for each line to establish the ranking order. For the scoring you either search for some standard, hundreds are in Google, pick your favourite, or you can come up with yours too, the key to success is consistency of interpretation.

I have used this tool many times in all levels of the organization, it is great as you can involve everyone related to the process in the scoring process and once you have the results it is a powerful communication tool to higher levels to gather support to fix the problem.

You can also use the outsourcing bit on the problem solving as promised and ask your group the question in a brainstorming format:

What could we do to change the impact/ score of:

  1. How severe
  2. How often
  3. How easy is to find

You can again rank the ideas by if I were to implement them how the scoring would change.

If you do this in a group setting with your team or the team involved with the process it is fun, engages good thinking and involvement.

Any questions…. Feel free to comment or reach out in contacts page!

 

Enjoy the ride and deliver results!

G

FMEA Mouse 512x512